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Learn about Citizens Energy Group, including Featured News, Key Projects, and The Team.
Operating for the benefit of our customers and communities, Citizens Energy Group is a public trust providing clean, efficient and reliable energy services to customers throughout the Indianapolis area.
Each year, Citizens Energy Group invests hundreds of millions of dollars in its utility systems to ensure safety, reliability and protection of our environment. Our investments also provide thousands of good-paying jobs and support economic development across Central Indiana.
Citizens is making unprecedented investments in our community's water and wastewater (sewer) infrastructure leading to immeasurable benefits for the people and environment of Central Indiana.
Jackson Brings More Than 20 Years of Financial Expertise to Citizens
INDIANAPOLIS – Citizens Energy Group announced today that Craig Jackson has been named Senior Vice President and Chief Financial Officer. Jackson succeeds John Brehm, who retired on March 31 after more than 17 years at Citizens.
“Craig Jackson is an accomplished leader and senior executive with more than 20 years of experience who, through his leadership, strategic planning, and financial expertise, has successfully navigated industry changes and business transformation,” said Jeffrey Harrison, Citizens President & CEO. “Combined with his wealth of knowledge, Craig’s experience will be a valuable asset as Citizens continues to serve our customers and communities with unparalleled excellence and integrity.”
Prior to joining Citizens, Jackson served as Group Chief Financial Officer at MasTec Inc., a multinational infrastructure engineering and construction company. Prior to his role at MasTec, Jackson served in positions of increasing responsibility with Dayton Power & Light Company and AES Corporation. His roles included serving as Chief Financial Officer of AES’s US Strategic Business Unit and President & CEO of AES U.S. Utilities.
A veteran of the U.S. Air Force, Jackson is a graduate of Bloomsburg University with a Bachelor of Science in Business Administration. He also has an MBA from Wright State University.
(INDIANAPOLIS) — A commitment to offering affordable and reliable energy service for today and tomorrow coupled with a strong sense of community responsibility have earned Jeffrey Harrison, president and CEO of Citizens Energy Group in Indianapolis, a statewide honor. Harrison is the Indiana Chamber of Commerce’s 2021 Ogletree Deakins Business Leader of the Year.
“Jeffrey Harrison is an outstanding chief executive. His compassion, intelligence and thoughtfulness are hallmarks of his decision-making for Citizens Energy consumers and employees, as well as for the Greater Indianapolis community efforts he and the company support,” says Indiana Chamber President Kevin Brinegar.
Recognizing the importance of hand washing as a deterrent to spreading COVID-19, Citizens Energy implemented a policy of reconnecting/not turning off the vital water service for nonpayment – before any government moratorium was issued. The company continues to work with those facing financial hardships, extending payment arrangements up to a year.
“If we look at those customers who are struggling, I’ve walked more than my share of a mile in their shoes. … I’ve been on free and reduced lunch – grew up on food stamps and fairly poor. I get firsthand the struggles that take place in some of these households,” Harrison shares.
That memory for Harrison has fueled his pledge that Citizens Energy offer customers “the best value that we can for the utility services that we provide.” He also says he “can’t commend our staff enough” for their efforts.
Citizens Energy delivers water to an eight county Indianapolis area as well as both natural gas and wastewater services to Marion County. That reach covers more than 800,000 people.
Modernizing service systems includes the 28-mile DigIndy tunnel being built some 250 feet beneath the city, which will be a major factor in reducing combined sewer overflows into area waterways once it’s completed in 2025.
Harrison is also enthusiastic about his role as chair for the Business Equity for Indy Initiative and especially about its purpose.
“It’s just been very humbling to see businesses in central Indiana come together to focus on what I talk about a lot as justice, equity, diversity and inclusion. We’ve got five primary focus areas: learning and talent, hiring and promotion, participation and procurement, impediments to health and then understanding from the business perspective how we can impact public policy.”
Harrison began his current roles with Citizens Energy in mid-2015 and has been with the utility since 2003.
INDIANAPOLIS – Citizens Energy Group’s new Citizens Reservoir has been named 2020 Project of the Year by the American Society of Civil Engineers (Indiana Section). The award recognizes the most outstanding or unique project built in Indiana and completed during the current or past year.
Citizens Vice President of Water Operations Jeff Willman said, “We are very pleased to receive the Project of the Year Award from the American Society of Civil Engineers (Indiana Section). Citizens Reservoir is a transformational project for Central Indiana and will be vital to ensuring adequate water supply for Citizens’ eight-county service area for many years to come.”
Citizens Reservoir is 230 feet deep, has a surface area of 90 acres, and holds approximately 3 billion gallons of water. It is located adjacent to Geist Reservoir along Olio Road. Construction on Citizens Reservoir was completed in late 2020, and it was filled with water from Geist Reservoir in early 2021. During dry periods, up to 30 million gallons per day of stored water can be pumped from Citizens Reservoir into Geist Reservoir and allowed to flow downstream to Citizens’ Fall Creek Water Treatment Plant and White River Water Treatment Plant for processing and distribution throughout Central Indiana.
To learn more about Citizens Reservoir and how it will benefit Central Indiana – and to view videos giving you a front-row seat to this historic project – click here.