About

INDIANAPOLIS – Citizens Energy Group recently announced that Melissa Lawson has been named Vice President, Customer Operations. Lawson succeeds Curtis Popp, who retired at the end of September after more than 30 years at Citizens.   

Lawson began her career at Citizens in 2009 as a Customer Service Representative. She has since held positions of increasing responsibility including District Supervisor; Manager, Gas System Integrity; and her most recent role of Director of Shared Field Services.

Citizens President & CEO Jeffrey Harrison said, “I am pleased to welcome Melissa Lawson to Citizens Energy Group’s officer team. Melissa is well-versed in customer service, having spent much of her Citizens career in that arena. As Director of Shared Field Services, she oversaw more than 250 employees across Customer Field Services & Technical Training, Dispatch, and Meter Services—three essential teams that directly support the daily experience of Citizens customers. I am looking forward to Melissa bringing her many years of expertise to the table.”

Prior to joining Citizens, Lawson served in financial and operations leadership roles at Infrastructure Contractors, Leppert Products, and Rinker Materials. She earned a Bachelor of Science degree in Public Management from Indiana University and a Master of Business Administration from Anderson University. In addition, she is a graduate of the Center for Creative Leadership’s Executive Program and the Hamilton County Leadership Academy’s Class of 2025.

About Citizens Energy Group
Citizens Energy Group provides safe and reliable utility services to about 900,000 people in the Indianapolis area. Citizens operates its utilities for the benefit of customers and the community.

Allison Transmission’s Eric Scroggins Named to Board of Directors

INDIANAPOLIS – Eric Scroggins, Vice President & General Counsel at Allison Transmission, has been named to Citizens Energy Group’s Board of Directors. Selected by the Citizens Board of Trustees, the Board of Directors has primary oversight of the management team and long-term direction of the company.

As Allison’s chief legal officer, Scroggins is responsible for advising Allison’s board of directors and leadership team on a variety of legal and business matters; managing Allison’s legal affairs; and overseeing the company’s Government Relations, Export Compliance, Chief Compliance Officer, Internal Audit, and Sustainability Compliance organizations. Scroggins is known for being collaborative, partnering cross-functionally, and building strong teams.  

Prior to joining Allison in 2007, Scroggins served as General Counsel for Product Action International and as an attorney with the law firm of Ice Miller. Before joining Ice Miller, Scroggins worked in a variety of roles for the State of Indiana, including Deputy Director of the Indiana State Personnel Department, and as a consultant for Waggoner, Irwin & Scheele. Scroggins holds a bachelor’s degree from Ball State University and a J.D. from Indiana University McKinney School of Law.

Scroggins is filling a board seat vacated by Anne Nobles, who served on Citizens Board of Trustees for five years and Citizens Board of Directors for 20 years.  

Citizens President & CEO Jeffrey Harrison said, “On behalf of Citizens Energy Group, I am pleased to welcome Eric Scroggins to the Board of Directors. In his role at Allison, Eric has extensive experience advising the business and board on a wide range of legal, regulatory, and compliance matters. That expertise, coupled with Eric’s strong reputation as a thought leader and strategic advisor, will serve Citizens and its beneficiaries well. I also would like to extend my deepest gratitude to Anne Nobles for more than two decades of devoted service.”

Citizens Energy Group, IN Debt Rating Outlook Revised To Positive On Healthy Fixed-Cost Coverage, Liquidity; 'A+' Rating Affirmed

• S&P Global Ratings revised the outlook to positive from stable and affirmed its 'A+' long-term rating on Indianapolis' thermal energy system (doing business as Citizens Energy Group) debt outstanding.

• At the same time, S&P Global Ratings assigned its 'A+' long-term rating to the thermal energy system's approximately $63 million series 2025A first-lien utility revenue bonds, issued by the Indiana Finance Authority.

• The outlook revision reflects healthy fixed-cost coverage (FCC) and liquidity in fiscal 2024 and our expectation that FCC will materially improve in the next several years as debt service declines.